How can you remove an official if the garbage can is not present in the Manage Officials module?
Question asked by Beth McCabe - September 2, 2016 at 10:23 PM
Answered
I am trying to remove officials who have moved on to other jobs, and no longer wish to timekeep.  However, I notice that about half of my officials do not have a garbage can when their names are highlighted in the Manage Officials module.  This is a recent development, as I was able to remove officials last week.
 
So, my question is two-fold:  How can I remove them without the garbage can?  OR  How do I get the garbage can back?!!
 
Many thanks!
 

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Shaun Peet Replied
Employee Post Marked As Answer
Usually the only reason an official can't be deleted is if they are assigned to games in the future.  If this is not the case, please send open a support ticket with as much detail as possible so we can investigate.
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This was exactly the problem, Shaun. Thanks for your help.

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