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How can you remove an official if the garbage can is not present in the Manage Officials module?
Question asked by Beth McCabe - September 2, 2016 at 10:23 PM
Answered
I am trying to remove officials who have moved on to other jobs, and no longer wish to timekeep.  However, I notice that about half of my officials do not have a garbage can when their names are highlighted in the Manage Officials module.  This is a recent development, as I was able to remove officials last week.
 
So, my question is two-fold:  How can I remove them without the garbage can?  OR  How do I get the garbage can back?!!
 
Many thanks!
 

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Shaun Peet Replied
September 8, 2016 at 3:13 PM
Employee Post
Usually the only reason an official can't be deleted is if they are assigned to games in the future.  If this is not the case, please send open a support ticket with as much detail as possible so we can investigate.

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