Officials Module - email question
Question asked by - 7/16/2014 at 1:49 PM
I have a couple of different questions regarding the officials module.  I don't know if these are questions, problems or features requests...
1) How can we assign more than one e-mail for notifications for an official.  This covers two scenarios - where an official wants to be notified at their home and their work e-mail;  for junior officials, where both the official and a parent want to be in the loop
2) Want to use the same e-mail for notifications for different officials.  Again more relevant for jr officials where there are two officials from the same family
3) How can an official go in and update their own contact informatoin?

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Shaun Peet Replied
Employee Post Marked As Answer
Hi Val,
1) Currently the only way to do this would be to create an alias with multiple addresses, and then use the alias as the email address for the official.  However, it's also relatively easy for the official / parent to setup an inbox rule to forward certain messages to alternate addresses.  Therefore most associations would hand the task of multiple notification sources back to the officials.
2) The system requires unique email addresses for each user that's in the system.  This allows for self-retrieval of forgotten passwords.  With the prevalence of free email services like Hotmail, Gmail, Yahoo!, etc there's little reason these days for each person to not have their own email address.  And as described above, each of those services would allow for forwarding to be setup in order to deliver mail to the shared family / parental account.
3) At present they cannot.  Most of the larger centres using the officials module would prefer that the workflow for updating an official's contact information starts with the assignor due to that change needing to be made in other systems (like a payroll system of some kind).
Hope that helps,

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